WHO WE ARE

Our website address is:  www.visual-architects.com

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Visual Architects is committed to protecting your personal information and ensuring that it is used fairly and responsibly. This notice sets out what personal information Visual Architects will collect about you and how we will use this information.

HOW WE PRECURE DATA

We collect our information on the basis of Consent – where the individual has given us clear consent to process their personal data for a specific purpose. This consent may have been given by an email request, online via our website or by other written or electronic means. Further information regarding the lawful basis for processing personal data under the EU General Data Protection Regulation (GDPR) can be found at ico.org.uk

INFORMATION THAT WE COLLECT ABOUT YOU

We will collect information about you so we can provide you with a quotation, advice or an invoice regarding our products and services. We collect information about you when you: Email us - Request information via our website or the website of one of our third parties

CONTACT US IN PERSON

The type of information we collect about you will depend on the purpose for which it is collected and will typically include: Your name and contact details. Details of your event including, location, date, number of people involved, budget and level of service required. We will only collect personal information necessary and relevant to fulfil your request.

WHO WE SHARE YOUR DATA WITH

Your data will never be used for marketing purposes. The information is stored within a password protected server / devices; which are also used in conjunction with anti -malware protection.

COOKIES

If you use our contact form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

HOW WE USE YOUR PERSONAL INFORMATION

The personal information about you that we have collected will be used to:

Give you advice and guidance

Provide a quotation

Provide the goods and services you request

Provide an invoice

HOW WE PROTECT YOUR PERSONAL INFORMATION?

We have implemented a number of measures designed to help protect your personal information in our control. We have developed and maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorised access, use, modification and disclosure of personal information in our custody and control. However no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information. We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

YOUR RIGHTS

You have the right to: Request deletion of your personal data. We will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests. Request a copy of the personal information that we have about you. If you would like a copy of some or all of your personal information please email or write to us using the contact details noted below. Ask us to update or correct your personal information, subject to certain requirements, for example proof of ID to amend the spelling of your name. Ask that we restrict the processing of your personal information where appropriate. If you wish to action any of these rights then please contact us at [email protected]

HOW LONG WE RETAIN YOUR DATA

The data is stored up to a period of 60 months in accordance with HMRC legislation. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy policy or the information we hold about you. Our contact details are: Visual Architects Email: [email protected] Phone: 0161 250 6700

This Privacy Policy was last updated on 27th Jan 2020